Please check your card deposit history (Deposit History) or RC Wallet history (History) to confirm whether the amount has been deducted from the sending source.
If the amount has not been deducted, please check the following and try depositing again.
・Please do not leave the screen until the deposit completion screen is displayed. Also, do not refresh the screen.
・Check the deposit amount and network chain: Make sure you have entered the correct amount and selected the appropriate network chain.
・Check the gas fee: When depositing via a blockchain network, make sure the gas fee you set is sufficient for processing the transaction.
If you still cannot make a deposit, please contact customer support via chat or email.