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How long does it take for the deposit to be credited to the card balance?
Usually, the deposited amount will be reflected in your card balance immediately. However, in the following situations, it may take some time for the deposit to be reflected: - Periods with high transaction volumes - Weekends or public holidays - During system maintenance
Until when is the card valid?
The card is valid for 5 years from the date of issuance.
Are there any countries where ATMs cannot be used?
Currently, cash withdrawals from ATMs in Singapore are not available.
Where can I check my shopping history?
You can check your card shopping history within the card's home screen. Card Transaction History Checking Procedure 1) Please select the card (Card) in the RC wallet home screen. 2) Log in to the card. 3) The transaction history will be displayed on the home screen.
Is there a shopping fee?
The shopping fee is 2.7% + currency exchange fee.
How much is the exchange fee?
Foreign exchange fees are adjusted according to the exchange rate and market conditions, so they are not a fixed percentage.